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Privacy Policy

Last updated: 15 May 2025  ·  Aroon Legal, Phuket, Thailand

Aroon Legal ("we", "us", "our") is committed to handling personal information responsibly. This policy explains what data we collect, how we use it, and what rights you have in relation to it. It applies to information collected through our website, our enquiry forms, and our professional engagement process.

We are a law office registered in Phuket, Thailand, and we operate in compliance with the Personal Data Protection Act B.E. 2562 (2019) ("PDPA"), which governs data protection in Thailand.

1. Data We Collect

We may collect the following personal data:

  • Contact information: name, email address, phone number, as provided through our enquiry form or by email.

  • Estate-related information: details you share with us regarding a deceased person's assets, heirs, or legal circumstances, in the course of instructing us professionally.

  • Usage data: technical information collected via cookies when you visit our website (see our Cookie Policy for details).

  • Correspondence: any information you share with us by email or telephone in connection with your matter.

2. How We Use Your Data

We use personal data for the following purposes:

  • To respond to enquiries and arrange consultations

  • To provide the legal services you have engaged us for

  • To produce written summaries, documents, and case records relevant to your matter

  • To comply with legal obligations applicable to our practice

  • To improve the usability of our website (anonymised analytics data only)

Legal basis: We process data on the basis of your consent (enquiry forms, cookies), contractual necessity (professional engagement), and legitimate interest (improving our services). We do not use your data for direct marketing without explicit consent.

3. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected:

  • Enquiry data: retained for 12 months from the date of last contact if no engagement followed.

  • Case files: retained for 7 years from the conclusion of a matter, as required by professional practice standards.

  • Website analytics: retained in anonymised form for up to 24 months.

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share data in the following limited circumstances:

  • Courts and authorities: where required for your matter or by applicable law.

  • Foreign legal practitioners: where your matter requires coordination with overseas counsel, and only with your knowledge.

  • Technology service providers: such as secure document storage systems, under appropriate data processing agreements.

5. Data Protection Measures

We take reasonable technical and organisational steps to protect personal data, including:

  • Encrypted storage of digital client records

  • Access controls limiting who can view case files

  • Staff confidentiality obligations maintained by contract

  • Annual internal review of data handling practices

In the event of a data breach affecting your rights or freedoms, we will notify the relevant supervisory authority and, where required, you personally within the timeframes set by law.

6. Cookies

Our website uses cookies to support basic functionality and, optionally, to understand how visitors use the site. For full information on cookie types, purposes, and how to manage your preferences, please see our Cookie Policy.

7. Your Rights

Under Thailand's PDPA you have the following rights in relation to your personal data:

  • Right of access: to request a copy of the personal data we hold about you.

  • Right to rectification: to ask us to correct inaccurate or incomplete data.

  • Right to erasure: to request deletion of your data where it is no longer necessary for the purposes for which it was collected.

  • Right to object: to object to processing based on legitimate interests.

  • Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

  • Right to lodge a complaint: with the Personal Data Protection Committee of Thailand.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.

9. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that data has been collected from a person under 18 without appropriate parental consent, we will delete it promptly.

10. Policy Updates

We may update this policy from time to time. Material changes will be noted on this page with an updated "Last updated" date. Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.

11. Contact

For privacy-related enquiries:

Aroon Legal, 59 Thanon Thalang, Talat Yai, Mueang, Phuket 83000, Thailand

[email protected]

+66 76 351 8264